Privacy Policy

Effective Date: 12/01/25

Last Updated: 12/01/25

Black Optix Tint – North Richmond

5200 Brook Rd, Richmond, VA 23227

Owned and operated by RVA Solutions LLC (“we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book services, communicate with us, or engage with our marketing.

By using our website or services, you agree to the practices described below.

Information We Collect

Personal Information

We may collect personal information you voluntarily provide, including:

Name

Email address

Phone number

Vehicle details

Billing and payment information

Appointment and service history

Any information submitted through forms, chat, or messages

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type and version

Device information

Pages visited and time spent

Referral sources

Interaction data

This data is collected through cookies, pixels, and analytics tools.

Cookies, Analytics & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality

Track performance and usage

Measure marketing effectiveness

Serve relevant advertisements

This includes tools such as:

Google Analytics

Meta (Facebook & Instagram) Pixel

Other advertising and analytics platforms

You can disable cookies in your browser settings. Some features may not function properly if cookies are disabled.

Advertising & Marketing

We use advertising platforms (including Meta/Facebook and Google) to:

Promote our services

Retarget website visitors

Measure ad performance

These platforms may use cookies or pixels to show ads based on your activity. We do not sell your personal information.

Communications (SMS, Email & Messaging)

By submitting your contact information, you agree that we may contact you via:

Phone calls

SMS/text messages

Email

Social media or messaging platforms

Communications may include:

Appointment confirmations and reminders

Service updates

Promotional offers

Follow-ups or customer support

You may opt out of marketing communications at any time by following the instructions in the message or contacting us directly.

Payments & Transactions

Payments may be processed through third-party providers. We do not store full payment card details on our servers. Payment providers handle this information in accordance with their own privacy and security policies.

How We Use Your Information

We use collected information to:

Provide and manage services

Schedule appointments

Communicate with customers

Improve our website and offerings

Run analytics and marketing campaigns

Comply with legal obligations

Sharing of Information

We may share your information with:

Service providers (booking systems, payment processors, analytics tools)

Marketing and advertising platforms

Legal authorities if required by law

All third parties are required to protect your data and use it only for authorized purposes.

Data Security

We take reasonable steps to protect your information using commercially acceptable security measures. However, no online transmission or storage method is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Review their privacy policies separately.

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.

Your Rights

Depending on your location, you may have rights to:

Request access to your data

Request corrections or deletion

Opt out of marketing communications

To exercise these rights, contact us directly.

Changes to This Policy

We may update this Privacy Policy at any time. Updates are effective once posted on this page.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: [email protected] or call :  (804) 918-8638