Owned and operated by RVA Solutions LLC (“we,” “us,” or “our”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book services, communicate with us, or engage with our marketing.
By using our website or services, you agree to the practices described below.
Information We Collect
Personal Information
We may collect personal information you voluntarily provide, including:
Name
Email address
Phone number
Vehicle details
Billing and payment information
Appointment and service history
Any information submitted through forms, chat, or messages
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent
Referral sources
Interaction data
This data is collected through cookies, pixels, and analytics tools.
Cookies, Analytics & Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Track performance and usage
Measure marketing effectiveness
Serve relevant advertisements
This includes tools such as:
Google Analytics
Meta (Facebook & Instagram) Pixel
Other advertising and analytics platforms
You can disable cookies in your browser settings. Some features may not function properly if cookies are disabled.
Advertising & Marketing
We use advertising platforms (including Meta/Facebook and Google) to:
Promote our services
Retarget website visitors
Measure ad performance
These platforms may use cookies or pixels to show ads based on your activity. We do not sell your personal information.
Communications (SMS, Email & Messaging)
By submitting your contact information, you agree that we may contact you via:
Phone calls
SMS/text messages
Email
Social media or messaging platforms
Communications may include:
Appointment confirmations and reminders
Service updates
Promotional offers
Follow-ups or customer support
You may opt out of marketing communications at any time by following the instructions in the message or contacting us directly.
Payments & Transactions
Payments may be processed through third-party providers. We do not store full payment card details on our servers. Payment providers handle this information in accordance with their own privacy and security policies.
How We Use Your Information
We use collected information to:
Provide and manage services
Schedule appointments
Communicate with customers
Improve our website and offerings
Run analytics and marketing campaigns
Comply with legal obligations
Sharing of Information
We may share your information with:
Service providers (booking systems, payment processors, analytics tools)
Marketing and advertising platforms
Legal authorities if required by law
All third parties are required to protect your data and use it only for authorized purposes.
Data Security
We take reasonable steps to protect your information using commercially acceptable security measures. However, no online transmission or storage method is 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices. Review their privacy policies separately.
Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.
Your Rights
Depending on your location, you may have rights to:
Request access to your data
Request corrections or deletion
Opt out of marketing communications
To exercise these rights, contact us directly.
Changes to This Policy
We may update this Privacy Policy at any time. Updates are effective once posted on this page.
Contact Us
If you have questions about this Privacy Policy, contact us at: